At Mortgage Mantra Pty Ltd (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We may collect the following types of personal information:
⇒ Full name, date of birth, and contact details (email, phone, address)
⇒ Employment and income details
⇒ Identification documents (e.g. driver’s licence, passport)
⇒ IP address and browsing behaviour (via cookies)
We only collect information that is reasonably necessary to provide our services or as required by law. We may collect your personal information through: Our website forms (e.g., enquiry, loan application), Phone calls, emails, or in-person meetings, Third parties (with your consent), such as credit agencies, lenders, or your financial advisors or automated technologies such as cookies and analytics tools
We use your personal information to:
√ Provide mortgage advice, products, and services
√ Assess your borrowing capacity and submit loan applications
√ Communicate with you about your enquiries or loan status
√ Comply with legal and regulatory obligations
√ Improve our website and customer service experience
We do not sell your personal information to third parties.
Cookies and website analytics : We use cookies to improve your browsing experience & collect anonymous data on site traffic. You may disable cookies via your browser settings.
Marketing communications : We may occasionally send you information about relevant products or offers. You can opt out anytime by clicking the “unsubscribe” link in emails or contacting us directly.
Changes to this policy : We may update this Privacy Policy from time to time. The latest version will always be available on our website.